FAQ
Online Entries - Exhibitor
Click here to view the Cancelation and Refund Policy
Show Manager online entry fee costs vary depending on the type of show and agreement with the club. Cost per entry will range from 50 cents to $1 plus a processing service fee of 30 cents + 2.4% of the total transaction.
Price does not include GST, Add 10% GST to the above price quoted.
To help Show Manager run smoothly and to cover the costs of processing transactions, keeping the payment gateway secure and up to date as well as our fantastic customer support, we charge a small processing service fee on each transaction.
The processing service fee is listed in the shopping cart before you pay and will also be listed on your invoice.
GST (Goods and Services Tax) is payable on the online entry fee. GST is not charged on Shows entry fee, catalogue, mailing fees or any other extra cost that collected on behalf of the club or affiliates.
The next time you are ready to pay you will get to the page that has your saved card, below the pay now button there will be 2 links. 'Use Different Card' and 'Delete saved card and use a different card', in your case you will want to delete the saved card and use a different card. This will remove the old card and allow you to input all the details for the new card.
The other way you can remove your saved card is by clicking on your user name in the top right corner and then selecting 'My Account', this will show all your contact information as well as all your saved cards. All you need to do is click on the delete button beside the card to delete the old card. When you have deleted the old card you can then save the new card the next time you pay.
Online Entries - Club
We have the current reports available:
- Event Summary. An overview of the total number of entries broken down by each class, the total number of catalogues, camping etc.
- Detailed Entry List sorted by group and breed order. This report contains all the information that is on an entry form.
- Summary entry list. This is the same as the detailed report, however the data it limited to only the dog and class.
- Event Extras list. A detailed break down of who has purchased what event extra (Catalogues, Camping, etc) and also a total of each.
- Envelope Receipt. Print out the exhibitors receipt on an envelope, this will also show an event extras they have purchased.
- Return Envelope. If you need to post back numbers we make it easy for you to print out the exhibitor report post address.
- Breed Numbers. A breakdown of the breed numbers for each group. We will also automatically publish this report to Facebook and DogzOnline.
- Class Numbers. A breakdown of all the classes for each group.
- Entry List Export. Offers the ability to import the entries into a 3rd party system.
We offer many different and detailed reports, we also include the ability for you to print out your own return post envelopes for any entry that has gone through our system.
Please contact help@showmanager.com.au for an information pack.
Online Entries - Cataloguer
Yes, we have fully automated system that will publish any public report like the Breed Number breakdowns to DogzOnline and on our own site. These reports are also included in the Event Preparation alerts that are sent to the exhibitors a few days before the show.
Subscription
You can sign up for a Free Standard Account or upgrade to our Premium Account for $21.95.
Both accounts allow unlimited dogs and owners. There is more information on the Membership page.
Entries
It is possible that you want to send an entry, but the Schedule for the Event has not yet been released so it is not in the system. In this case you have the option to print a 'Blank Entry Form' for your dog. This entry form will contain all the dog's details but leave the rest of the form blank. Just select your dog from the list and click the "Download Blank Entry Form' button.
Results
Select the event you want to add the results to from your 'My Events' list. From the Events details page there are 2 tabs at the top of the screen, 'Entries' and 'Results'. Select the 'Results' tab and then click the 'Add Results' button.
You can also view and add in your old results from the 'Results' button in the 'Dog Details' page.